"NIGHTMARE" youths who take over Dunfermline bus station are leaving other passengers waiting in the cold - while staff stand by and watch.
That's what one woman, who did not want to be named, has claimed after witnessing drunk teenagers, one of whom had soiled themself, act loudly and aggressively while occupying the only open section of the building on Saturday night.
She says that workers, including one Fife Council employee within the station and two Stagecoach bus drivers, allowed the situation to escalate.
While she added that one did call the police, officers did not arrive, and the youngsters were ultimately allowed to board the bus, sitting directly behind the driver.
"They are so young and out of control," she told the Press.
"It's quite worrying - they are aggressive to other people and a danger to themselves, one was walking around where the buses were, someone told them not to, and the abuse that was shouted back.
"The bus we were waiting on ended up getting cancelled, it was freezing for that hour but they were sitting and drinking inside."
She says that there has been security at the station in the past, but that on this occasion there was none.
"It's a disgrace, we should be able to go for a bus and not experience that, I feel something needs to be done," she added.
"It's not a nice place and it's all teenagers, people talk about vandalism in the town and no wonder.
"I can understand the drivers doing their best but could they not call the police, I suppose drivers hands are tied as they don't want to put a drunk 13-year-old off the bus.
"I got the impression nobody's bothered but you feel stupid for being scared of a 13-year-old."
Police Scotland stated that they received no reports of anti-social behaviour at the bus station on Saturday night and that security would be the responsibility of the operators of the building or Fife Council.
Tony McRae, service manager, confirmed that the council works with local officers to make sure people using Dunfermline bus station can use services safely.
He said: "Staff at the bus station will deal with any issues of anti-social behaviour by either moving people on or, if the situation becomes more serious, calling the police for assistance.
"Staff are on duty Monday to Saturday until 10.30pm to assist passengers and our safer communities team regularly patrol the area. CCTV cameras also cover the area.
"Due to the size of Dunfermline bus station, we close off parts of it in the evening to allow us to manage the internal waiting area."
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