UPGRADES to mobile network services could cause disruption to TV signals in Rosyth.
Work will take place to boost mobile network speed, performance and coverage, but it could result in interference to TV received through an aerial such as Freeview, BT, TalkTalk and YouView.
To help viewers who may be affected, Restore TV is offering free support.
Ben Roome, CEO of Restore TV, said: “We know just how important TV is to inform, entertain and provide welcome company.
Restore TV exists to ensure we all can continue to access free-to-view TV as mobile services are improved across the country.”
Restore TV is an independent programme created by Digital Mobile Spectrum Limited (DMSL), an organisation owned by the UK’s four mobile network operators: EE, Virgin Media O2, Three and Vodafone.
Its role is to ensure people can continue to enjoy free-to-view TV if mobile service upgrades cause TV interference.
Mr Roome continued: “If you see new TV interference, we’re on hand to help you resolve the issue.
“We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free to view TV as normal.
“Full instructions are included, and we can provide further advice online and by phone if needed.
“In most instances, fitting the filter will resolve any issues, but if this isn’t the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility.”
The programme offers additional support for people who are 75 years of age or older, people who are registered blind or partially sighted or people who receive certain benefits.
Cable and satellite TV, such as Sky or Virgin, are not affected. However, viewers with these services, who also watch free-to-view TV through an aerial, can receive a free Restore TV filter.
Residents are more likely to be affected if they live in an area with weak digital television reception, have a TV signal booster or their TV aerial is close to a mobile mast.
Any viewers who experience new interference to free-to-view TV should contact Restore TV on 0808 13 13 800 or by visiting restoretv.uk.
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