ScotRail have promised action on the gap between trains and the platform at Aberdour Station.
As previously reported in the Press, the gap at Aberdour Station makes it difficult for some passengers to get on and off trains there.
Annabelle Ewing MSP, Member of the Scottish Parliament for the Cowdenbeath constituency, has received a response from Alex Hynes, managing director of ScotRail, following approaches she had made to him regarding concerns about the safety of the westbound platform.
Ms Ewing said: “The curve of the platform at Aberdour station means that there can be a considerable gap between train and platform which presents a real safety concern.
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“Having raised this with Scotrail, I am pleased to have had a response indicating that they are planning a review of the stopping point for trains on the platform at Aberdour to see if they can move the trains forward towards the front of the platform where the step is more manageable.
“They are also giving consideration to adding signage on this platform directing people to use the front of the train if they are less able to deal with the gap and will be talking to Network Rail to see what plans, if any, there are to improve the infrastructure at Aberdour station.”
This comes after several people posted comments on Aberdour Notice Board online complaining about the gap.
Customers who find it difficult to board or alight at this station can request assistance by contacting ScotRail’s assisted travel team. They can do this by calling the helpline on 0800 046 1634, or the assisted travel textphone for those who are deaf or hard of hearing on 18001 0800 046 1634.
Travellers can also fill out the assisted travel booking form online.
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