AN INVERKEITHING mum has vowed never to shop at Asda again after she was charged £178 for one lime. 

Emma Dobson ordered the single fruit in her online shop last week and initially laughed off the error on her receipt that said she was to receive 713 of them. 

But despite being told she wouldn't be charged for the blunder, she was shocked when an additional £178.25 was taken out of her bank account. 

She told the Press: "It was an online delivery that we ordered.

"I ordered one lime - and I only got one lime. I got a receipt when I placed the order, which said one lime, but when it arrived the receipt he gave me said 713! 

"I said to the guy at the door, jokingly ‘ I guess I'm not getting 713 limes then?’ and he laughed and said that it was just a system error and ‘Don’t worry you won't be charged’. 

"But lo and behold, I check my bank account an hour later and we had been charged!  

Emma's £178 lime. (Image: Supplied)

"I’m disappointed and shocked that this happened with such a big company."

Not only was the mum of two anxious about the large sum of money that was taken out of her account, she was also left upset when she tried to contact Asda about getting the money refunded.

She continued: "They just don't seem to understand that it’s a large amount of money that they’ve taken and they just kept telling me to be patient and wait.

"I’ve been hung up on by managers because I said to them ‘I’m not getting off the phone until this is sorted, I need my money back’ and they just tell me ‘There’s nothing further we can do’ and they hang up on me."

She has now received a full refund for the limes and a gesture of goodwill from the company, but Emma is still hurt over the error and has said she won't be shopping with the supermarket giant again. 

She added: "I'll go to Tesco!"

 An Asda spokesman confirmed that the refund has been issued. 

He said: “We have apologised to Ms Dobson for the time it has taken for this to be resolved and are looking into what might have happened on this occasion.

"We have now processed a full refund and will be offering Ms Dobson a goodwill gesture. We look forward to delivering to her again in future.”